Privacy Policy for

At Opal Hotel, we take your privacy seriously. This privacy policy outlines how we collect, use, store, and protect your personal information when you use our website.

Information We Collect:

We may collect the following personal information from you when you visit our website:

  • Name
  • Contact information (email address, phone number)
  • Payment information (credit card details)
  • Demographic information (zip/postal code, preferences, interests)
  • Other information relevant to customer surveys and/or offers

How We Use Your Information

We use your personal information to provide you with our services and improve your experience on our website. Specifically, we may use your information for the following purposes:

  • Process and manage your reservations
  • Provide you with customer support and respond to your inquiries
  • Personalize your experience on our website
  • Communicate with you about promotions, special offers, and other marketing messages
  • Improve our products and services
  • Comply with legal and regulatory requirements

How We Store Your Information?

We take appropriate measures to protect your personal information and ensure that it is stored securely. We use a combination of physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, use, or disclosure. We also limit access to your personal information to those employees who need it to perform their jobs.

Third-Party Access

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing,  These service providers are authorized to use your personal information only as necessary to provide these services to us.

We may also share your personal information if required by law, regulation, or court order.

Your Rights Over Your Information

You have the right to access, update, correct, or delete your personal information at any time. You can do this by contacting us at the contact information listed below.

Contact Information

If you have any questions or concerns about our privacy policy, or if you wish to exercise any of your rights regarding your personal information, you may contact us at:

Opal Hotel Amman Street 6, Abdullah Ghosheh Street Amman, Jordan Email: Phone: +962 6 4120021

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to review this policy periodically for any changes.